Відповіді: Стр.10 (4)

4. Discuss the questions.

1. Where do you generally shop? – I usually shop in a shopping mall and sometimes online.

2. Do you keep receipts? Why are they important? – Yes, I keep receipts because they are needed for an exchange or a refund.

3. Is good service important? Why? – Yes, good service is important because it makes shopping easier.

4. When was the last time you got a discount? How much was it? – I got a discount last month. It was 10%.

5. How do you get discounts? – I get discounts with store cards, promotions, and sales.

6. Have you ever sent an item back, or returned it to the shop yourself? Say what happened. – Yes, I returned a jacket because it was the wrong size. I showed the receipt and got a refund.

Стор.11 READING