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2. Read the blog Jason Partridge has written about a holiday that went wrong. Five sentences are missing. Complete the blanks 1–5 with the sentences a–e below. Then listen and check your answers.

1 — b. Secondly, the ship looked a lot less luxurious than it did in the brochure.

2 — d. But they told him that all the cabins were full and that it was impossible for them to do anything.

3 — a. Of course, there were many dissatisfied passengers.

4 — e. So she called reception and asked them what the problem was.

5 — c. We finally left port, but things didn’t improve.